Integration Steps

The Connected Partner Program from Johnson Controls Security Products

Offers third-party technology partners the opportunity to develop and integrate their products into our security solutions.
Through the Connected Partner Program, partners have the ability to connect to our solutions for optimized performance.

Johnson Controls Security Products has made it easy for all partners to go through a simple self-certification process. Our partners can select the speed at which they want to design and develop the integration. Partners can then validate the integration, ensuring feature support and optimizing performance with JCIs facilitation and support every step of the way.


Step 1: Submit an Application

Apply via Request to Become a Partner on the Partner Portal site – The Connected Partner Program team will follow up with you via  email and/or conference call

Step 2: Access to the Portal Granted 

Once application is accepted, the Connected Partner Program team will grant you access to accept an online EULA, you will be notified by email to logon to the portal

Step 3: Acceptance of the Legal Agreement

Partner accepts the EULA

Step 4: Payment Processing

Payment, where required, will be organised between Partner and the Connected Partner Program team

Receive quote and follow instructions on payment form found under "My Progress and Documents"

Step 5: Development

License Development System: Fill out and submit first page of license form found under "My Progress and Documents" via Support Case

Provide System Info of development machine(s) that need licenses

Development and testing using SDK/Webservice API along with Johnson Controls engineering support via support ticket system

Step 6: Launch

Submit Completion Forms found under "My Progress and Documents" via Support Case

For marketed integrations - Launch integration and publish on compatibility matrix

For custom integrations - Launch integration for your own/specific customer system use 

Your integration is now available for ordering.